Privacy notice

Oven Clean Direct is an oven and appliance cleaning business at 20 Town Hall Rd, Havant, Hampshire PO9 1AN. It is run by Guy, who is responsible for looking after your details.

You can reach us by phone or text on 07789 660858, or through the booking form on the homepage.

When you book, ask for a quote, or get in touch by phone, text or the booking form, we may collect:

• your name, address or location and telephone number
• your email address, if you give us one (the booking form asks for it)
• details of the job: which appliances, when, and the price

We use your details to:

• reply to you, give you a price, book the work and carry it out (this is needed to do the job you have asked for)
• keep business and accounts records (the law requires this)
• keep in touch with past customers about our services (this is in our legitimate interest as a small business, and you can say no at any time)

We may contact past customers by phone, text, email or post to let them know about our services. We only text or email people who gave us their details when they booked or enquired, and every message will tell you how to opt out.

If you would rather we did none of this, call or text 07789 660858 and we will stop.

We keep customer details, including emails and messages you send us, for five years after your last job. We may keep them longer if the law requires it (for example for accounts), or if we need them to deal with a complaint or claim. After that we delete them.

Only with the people and companies that help us run the business, such as the people who work with us, our accountant, and the companies that host this website and provide the tools we use. We never sell your details. We will also share them if the law requires us to.

This website does not currently use advertising or analytics cookies. It shows our Google rating and reviews. If we add analytics or advertising cookies in future, we will ask for your permission first and update this page.

You can ask us to show you the details we hold about you, correct them, delete them, or stop using them for marketing. To do any of these, call or text 07789 660858. We will not charge you.

If you are unhappy with how we have handled your details, you can complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint or on 0303 123 1113. We would appreciate the chance to put things right first.

If we change how we use your details, we will update this page and the date at the top.